Karuizawa 12-year-old

Our top priority is for you to be delighted with your purchase from start to finish and exceed your expectations. Please don't hesitate to call or email us with any questions.

We offer loss & theft protection options at checkout for the ultimate peace of mind* See full shipping policy for terms & conditions.

All shipments require an adult signature on delivery. Please make sure an adult 21 or older will be available to sign for your package. We recommend shipping to a business address when possible.

For large corporate/studio/VIP gift orders to multiple addresses, you've come to the right place. Large studio & corporate orders have been our specialty for over 50 years. We also offer an easy Excel large order template- click here to download it. 

We ship packages Monday through Friday, excluding holidays.

Express (overnight & 2 day) are usually shipped the same-day if placed by Noon Pacific time.. Please call for priority overnight services. We're happy to accommodate whenever possible.

Ground orders are usually packaged and shipped within 1-3 business days after the order is placed, Monday through Thursday, excluding holidays. 

 This is a summary of our shipping & Delivery policy

View our full Shipping & Delivery policy here